Privacy Policy
Last updated: May 2026
This policy explains how universaleduet (“we”, “us”) collects and uses personal data when you visit our site, and your rights under the UK GDPR and the Data Protection Act 2018.
Data controller: universaleduet, 68 B4533, Birmingham B12 0HG, United Kingdom. Email [email protected]. Registered company name and number to be confirmed in the site imprint.
1. What we collect
We keep data collection to a minimum. Depending on how you use the site, this may include:
- Usage data — pages viewed, approximate region, device and browser type, and how you arrived, gathered through analytics cookies (only if you accept them).
- Cookie preferences — your accept/decline choice, stored so we don't ask every visit.
- Contact data — your email address and message, only if you choose to email us.
We do not take payments and do not collect payment or order data. Anything you buy is handled on the retailer's own site under their privacy policy.
2. Why we use it, and our lawful basis
- To run and improve the site (analytics) — based on your consent, given through the cookie banner.
- To remember your cookie choice — our legitimate interest in respecting that choice, and to meet our legal duties.
- To answer enquiries — our legitimate interest in responding to you.
3. Affiliate tracking
When you click an affiliate link, the destination retailer or their affiliate network may set a cookie to attribute any resulting purchase to us. That processing happens under their privacy policies. We receive aggregated commission reporting, not your identity or order details.
4. Sharing
We don't sell your personal data. We use a small number of processors (for example, an analytics provider and our hosting provider) who handle data on our behalf under contract. We may disclose data where required by law.
5. International transfers
Some providers may process data outside the UK. Where they do, we rely on appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement.
6. Retention
Analytics data is kept only as long as needed for the purpose above and then deleted or anonymised. Emails you send are kept only as long as needed to deal with your enquiry.
7. Your rights
Under UK GDPR you have the right to access your data; to rectification; to erasure; to restrict or object to processing; to data portability; and to withdraw consent at any time. To exercise any of these, email [email protected]. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
8. Cookies
For detail on the specific cookies we use and how to control them, see our Cookie Policy.
9. Changes
We may update this policy. The version on this page is always current, with the date shown above.
10. Contact
universaleduet, 68 B4533, Birmingham B12 0HG, United Kingdom · [email protected]